Welcome!
The following Service Agreement (the “Agreement”) will clearly communicate our expectations in working together. If you have any questions, please raise any questions before signing to make sure we are all on the same page moving forward.
In exchange for agreeing to work together with BLK Yoga, you agree to be bound by the following conditions.
Contractual Terms
1. Parties. This Agreement is made between BLK Works Inc, a company incorporated in the Province of British Columbia (“BLK Yoga,” “we,” “us,” and “our”) and you, the undersigned (electronically or by hand) or person who has clicked “I Agree” (or something similar) to this Agreement (“you” and “your”).
2. Our Commitment to You. We promise to provide you with access to classes in the following disciplines: Yoga, Dance, Pilates, Flexibility Training, AcroDance, Handstands, Floorwork and Barre, as outlined in Schedule “A” Services (the “Services”). In order to provide the best possible experience, we will also do the following:
2.1. It is our goal to help you achieve and exceed your personal wellness goals. With this in mind, we will strive to provide you with the highest quality Yoga, Dance, Flexibility Training, Contortion, AcroDance, Handstands, Floorwork, Barre Services to exceed your expectations.
2.2. Our one-on-one programs will be customized to your unique individual needs, goals and abilities, while group programs will take into consideration the current level and general fitness profiles of registered participants.
2.3. We value communication, so we will do our best to clearly communicate with you about any preparation instructions, follow-up information or scheduling details related to your Services.
2.4. Offer technical instruction so you can develop the specific movements of your craft and tap into undiscovered artistic elements of movement.
2.5. Facilitate the unlocking of skills through various drills so you can expand your movement vocabulary and expression through physical action.
3. What We Expect of You. Just as you are investing in us, we are also investing time and energy in you. For you to gain the most from the Services, here is what we expect of you:
3.1. Age of Majority. We only work with clients who are above 19 years of age, and we cannot work with minors. If you are signing this Agreement, it is assumed you are the age of majority.
3.2. Respect. We expect you to show kindness and respect to all staff, other participants, and everyone you interact with at BLK Yoga.
3.3. Time Integrity. We expect you to commit to your personal wellness by showing up on time to each scheduled session, ready to participate. We also expect you to honor the cancellation policy detailed in section 6 below.
3.4. Ownership. You are responsible for your own physical, mental and emotional well-being and actions during the course of the Services.
3.5. Commitment. We expect you to be committed to the Services and your practice and that you will do things to help you improve your own body.
3.6. Communication. We expect you to be upfront and honest about how your body works, what pains you have and your medical history. We can’t help if we don’t know what you are experiencing!
3.7. Please Do Not Share Unethically. The recordings you have access to are available for you only and should not be shared with anyone else. Screenshots are also kindly asked not to be taken.
4. Health Implications of Our Practice Together. Please be completely clear on the following before participating in any of our Services:
4.1. We assume you are injury-free, feeling well enough to participate, have no pre-existing conditions, are not pregnant, nursing, or taking medications that could interfere in participation, or have any other reason why you should not be able to participate in the class safely.
4.2. The class ahead is not intended for therapeutic purposes. Should you encounter any pain, numbness, tingling, or other sensations of discomfort, perhaps lightheadedness or dizziness, we ask that you do not push past it and stop what you are doing safely yet swiftly. At times it's a matter of making small adjustments to form and technique or taking a short break. In others, it could mean that the posture, movement, or level of intensity is too much for the day. We will aim to provide one to three levels of intensity for many of the moves. Please choose the first level and only move on to the higher levels of intensity and complexity if you are willing to take on more. Perhaps the first level is too much, in which case, please opt-out or ask for assistance.
4.3. ONLINE CLASSES: Online classes have an added risk: We cannot see you and, therefore, cannot offer any guidance on form and technique, so we cannot ensure that you are doing the exercises safely. We will ask that you move with awareness and be aware of the signals your body may be giving you. If you are at all confused with our cueing or instructions, please write in for clarification. We do not want anyone moving into anything that they are uncertain about, or that does not feel right. Please know that the line of communication is always open with us.
5. Term and Termination. The term of this Agreement will begin on the date of execution by both parties and will continue for the duration of the Services as agreed upon between you and BLK Yoga (the “Term”).
5.1. The Agreement may be terminated by either party at any time by providing 7 days advance written notice to the other party via email. However, if you terminate the Agreement before the Term is complete, you will be obligated to make all payments as outlined in Schedule “A” Services.
5.2. Please see Schedule "B" Online Membership Terms for the specifics around your monthly recurring membership
6. Payment. Payment details and cost for the Services are outlined in Schedule “A” Services.
6.1. Payment Method on File. You may elect to keep a credit card or other method on file with us. By placing a card on file, the cardholder and account holder give permission to BLK Yoga’s staff to charge the card for any session, auto-debit membership and/or cancellation fees (if applicable) accrued in accordance with the cancellation policy detailed below.
6.2. Declined Charge. In the event of a declined credit card/debit card when charging for monthly payments, your Services will be immediately suspended, pending you updating your payment information and paying the amount due in full.
7. Cancellations and Refunds. Integrity and keeping your word are the cornerstones of all success. With that in mind, this is how we’ve drafted our cancellation and refund policy:
7.1. Refunds. Purchases are refundable, however, will be subject to the terms outlined in Schedule "B" below, pertaining to our online monthly subscriptions. Please contact us directly for the specifics of our refund policy.
7.2. Cancellation & Reschedule Policy. Please give 24 hours’ notice if you have to cancel or reschedule, provided it is in the timeframe of this Agreement. If you give less than 24 hours’ notice, your session will not be rescheduled, and it will be deemed to have taken place as if you participated in it. .
8. No Guarantees. BLK Yoga cannot guarantee the success of, or any particular outcome from the Services. We promise to provide you with the opportunity and Services to support you and see you grow, but the success of the Services ultimately depends on you.
9. Ownership of Materials. All the content that we have provided to you, including but not limited to videos, documents and PDFs, are for your use only and are not to be re-distributed or re-used.
10. Media Release. By participating in the Services at BLK Yoga, you agree to grant us the irrevocable right to use your image, likeness, photos, video content, and audio recordings captured of you on the premises or that you share with us online (via your own or others posting of you) as part of our online streaming, marketing and sales throughout the world and in perpetuity. You also release us from all claims you may have relating to such use. Please let us know if you ever want us to stop using an image of you.
11. Substitute Services. BLK Yoga has the right to substitute services. This means that if we ever need to switch to online services or asynchronous virtual offerings due to circumstances beyond our control, we have the right to such a substitution for in-person classes.
12. Legal Fees. You will be responsible for any and all legal fees incurred by BLK Yoga regarding any potential chargeback issues (for example, if you want to issue a chargeback or contest a payment).
13. Waiver. Before the Services can begin, you must sign our Waiver Agreement form. Please read it and make sure you understand it. You need to sign, or otherwise agree to, that form as well as this Agreement so that we can be absolutely sure you understand and agree to it.
14. Emergency Contact Information. BLK Yoga cares about your safety during in-person and online classes. While not compulsory, we do request that you consider adding your ICE information to this agreement:
14.1. In-person Participation. Please provide us with the contact details of who we should contact in case of any emergency.
14.2. Online Participation. Please provide us with your address/location (during classes) and the contact details of who we should contact in case of an emergency.
15. Canadian Residents Only. Please note our intention is only to work with Canadian residents. If you are not a Canadian resident, we would ask you not to purchase our membership or services. By purchasing this membership and participating in Services with BLK Yoga, you hereby promise and warrant you are a Canadian resident. In the event you suffer damages by virtue of your participation in the Services, you will have no recourse against BLK Yoga as you have misrepresented yourself and would not have been permitted to participate if you informed us you were not a Canadian resident.
16. Force Majeure. BLK Yoga will not be liable for any failure or delay regarding the Services if such failure or delay is: beyond the reasonable control of BLK Yoga, could not have been reasonably foreseen or provided against, or due to events such as a pandemic, natural disaster, or other Act of God. In such an event, you will not be entitled to any refunds or recovery.
17. Standard Legal Things. Choice of Laws and Venue. This Agreement will be governed exclusively by the laws of the Province of British Columbia. The parties agree to irrevocably submit all claims to the exclusive jurisdiction of the courts of the Province of British Columbia. Severability. If any provisions of this Agreement are invalid or unenforceable, the other provisions in the Agreement will remain in full force and effect. Entire Agreement. This Agreement constitutes the entire Agreement between the parties and replaces any prior agreements. Waiver of Breach. The waiver by BLK Yoga of any breach by you of any provision of this Agreement will not be taken to be a waiver of any further breaches by you. Counterparts. This Agreement may be signed by any number of counterparts, each of which is an original, and all of which, taken together, constitute one single document. Online Agreement. We agree that this Agreement may be signed electronically or agreed to by having You click “I Agree” the effect of which will be the same as if we signed this Agreement by hand and the intention of which is that both parties desire to be bound by all the terms of this Agreement.
AGREED and ACCEPTED
SCHEDULE “A” SERVICES
Livestream classes and on-demand videos available for the following disciplines: Yoga, Dance, À La Barre, Flex, Pilates, Acro Dance, Acro Dance Floorwork, Handstand Prep, Foundations
Monthly Membership Subscription
Included:
Full access to on-demand videos and livestream classes for the following disciplines: Yoga, Dance, À La Barre, Flex, Acro Dance, Acro Dance Floorwork, Handstand Prep, Handstands, Foundations
Cost: $25 CAD plus taxes
Duration: One Month
Payment: Payments are expected before access to the on-demand videos and live online classes will be granted.
One-to-One Subscription
Included:
- One 60 minute one-to-one virtual session with BLK
- Full access to on-demand videos and livestream classes for the following disciplines: Yoga, Dance, À La Barre, Flex, Pilates, Acro Dance, Acro Dance Floorwork, Handstand Prep, Handstands, Foundations
Cost: $80 plus taxes
Duration: One Month
Payments are expected before access to the Service is granted.
Private Virtual Session
Cost: $75 plus taxes
Duration: One hour.
Payment: Payments are expected before access to the Service is granted.
Private In-Person Session
Available in Metro Vancouver and Kelowna, B.C.
Cost: $125 plus taxes
Duration: One hour
Payment: Payments are expected before access to the Service is granted.
SCHEDULE "B" ONLINE MEMBERSHIP TERMS
Membership Terms for BLK Yoga
1. All Memberships must be prepaid online.
2. The membership will only be activated when full payment is received.
3. The monthly membership bundle is activated when you enter your first class using your membership and includes all live classes.
4. Unless renewed, the membership expires after 30 days.
5. All memberships, once booked, are non-refundable, non-changeable and not transferable to another person.
6. If you wish to cancel your membership, please do so 1-2 days prior to the renewal date of your subscription to ensure you still have access to class/videos, as your membership will terminate at the time of cancellation.
7. All membership bundles that have commenced are non-refundable. No refunds, transfers, suspensions or extensions are offered on unused portions of passes due to illness, user error, injury, change of address or any other reason.
8. Subscriptions made through our website are final, no refunds or exchanges can be given, so please be sure of your purchase.
9. Membership entitles clients to attend unlimited classes over the duration of the membership.
10. BLK Yoga is in no way responsible for additional bank fees that you may incur from your bank. Bank fees are under the terms and conditions of contractual agreements that lie between you and your bank.
11. Additionally, fees may increase from time to time to reflect increases in costs.
Online Agreement. The parties agree that this Agreement may be signed electronically or agreed to by having you click the checkbox next to “I Agree” (or something similar), the effect of which will be the same as signing by hand. You agree that you have read this Agreement and fully understand its contents. You also agree to be bound by all of its terms.
Service
Agreement